Why do I have multiple subscriptions?
Published · updated
Before your transition over to Ultra Antivirus, you may have paid separate subscriptions for multiple Kaspersky products. For example, you may have had a subscription to Kaspersky Secure Connect, Kaspersky Password Manager, and then a separate subscription for additional devices. When you transitioned to Ultra Antivirus, this created three separate subscriptions for you.
With Ultra Antivirus, all of your previous Kaspersky products are included in one single subscription, allowing for up to 20 devices on a single subscription, meaning your additional subscriptions can be cancelled.
If you find yourself with multiple subscriptions, please contact our customer service, and we can sort it out for you so that you don't get overcharged.